- Neat receipts software mac update#
- Neat receipts software mac upgrade#
- Neat receipts software mac mac#
- Neat receipts software mac windows#
The temporary solution I came up with is to make a copy on my printer set to maximum dark setting and then use that copy to scan into neat. The brightness/contrast adjustments do nothing. Although everything appears to be working correctly the scans are so light that they are useless. There is a “Error Icon.” that has appeared at the top of the program screen that looks like a page.
Neat receipts software mac windows#
I just ran into another problem with Neat Legacy 5.7.1.474, in Windows 10. Since no tax information is being updated, the retired software should not be relied upon to prepare your financial documents for tax purposes.” To contact support, sign into and click Help & Support in the bottom left or click here to open a support case. It is recommended to discontinue use of the retired software and strongly recommended to export any data out of the database or contact Neat for options on migrating your data to the current cloud version. Scanning and editing is still possible though no longer supported. This error does not appear to affect general usage of the legacy application and is related only to tax information used by the Neat software such as the list of available tax categories.
Neat receipts software mac mac#
Because there have been no updates to either the Windows or Mac versions of the retired software in several years, the tax related updates are no longer available.
Neat receipts software mac update#
Opening the Neat Support Center and checking the Application Log reveals this error is related to an unsuccessful attempt to update tax information for the Neat software. This error provides no other details regarding the underlying cause of the error. “Users who still access the retired Neat legacy software will notice a new error message in red at the top of the Neat software.
Neat receipts software mac upgrade#
I even reinstalled 5.7.1.474 after the Windows 10 upgrade and it took without hesitation.
Other than the mentioned issues above everything else seems to work. This started after I upgraded to Windows 10 on 1/2/20. One other error that has recently showed up is that the scans are very light and don’t respond to the adjustment tool. Since it’s the beginning of the year it is getting pretty close to decision time to start up a new system like Filecenter, and just leave Neat receipts in case there is some vital old information that is needed. If we new where the tax table database was located and it was a generic database you could add or delete categories manually, but it would probably not eliminate the “error icon,” since they probably have a hard coded date check to generate the icon. It is also interesting to note that they did provide a tax table in their cloud version. You just have to be cognizant that there might be some new codes that don’t show up and you may have to manually adjust your tax report for a few entries. Since it the reporting system still works I can get a 2019 tax report off. It appears that the original tax table is the same as it always has, and I have continued to use it the last 4 weeks. I’ve continued using it without any noticeable issues. I found a reference in the some of the community comments that Neat just posted re: the “Error Icon and tax information.” Another attempt at Neat’s attempt to cripple completely 5.7. There you go, there are the locations of your NeatWorks data. If you are in a cabinet and can’t remember where you have stored it, the easiest way to find out is to hold down Command and click the little proxy icon beside the name of your data file at the top of the window, like so: To change your default cabinet, go to NeatWorks > Preferences and on the General tab there is a section for the Default Cabinet. You can have a number of different cabinets (aka data files) and put them wherever you want. NeatWorks on the Mac is a bit more flexible. For example, you may (or may not) want to try putting it on Dropbox. I don’t believe that it is possible to change that, but you can use a program like Junction to trick NeatWorks, if that is something you want to do. NeatWorks will store your data in the following location:Ĭ:\ProgramData\The Neat Company\NeatWorks Once you have scanned your documents in, it puts them in its own proprietary database, but where that is depends if you are running Mac or Windows. NeatWorks is a document organization software for Windows and Mac that comes bundled with the NeatDesk and NeatReceipts scanner, but on the Mac is also available for purchase standalone. If you use NeatWorks by the Neat Company, you may be wondering where it actually stores your data.
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